Last Updated: 26 October, 2026
Walk Through Nepal values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. By using our website or booking a trip with us, you agree to the practices described below.
Information We Collect
Personal Details — When you make a booking, reach out via our contact form, or subscribe to our updates, we may collect information such as your full name, email address, phone number, nationality, and mailing address.
Payment Details — To process bookings securely, we collect payment information (such as card details) through our payment partners. We do not store your card information on our own servers.
Trip-Related Information — For booking purposes, we may also collect passport details, dietary preferences, medical or fitness information relevant to your trip, and emergency contact details.
Automatically Collected Data — When you browse our website, certain technical information, such as your IP address, device type, browser, and pages visited is collected automatically to help us understand site usage and improve performance.
Cookies — Our website uses cookies to remember your preferences, understand how visitors use our site, and improve your browsing experience. You can manage or disable cookies through your browser settings at any time.
How We Use Your Information
To Process Your Booking — Confirming your trip, arranging permits, coordinating with guides and accommodations, and sending you itineraries and travel updates.
To Communicate With You — Responding to inquiries, sending booking confirmations, and providing important trip-related notices.
To Improve Our Services — Understanding how visitors use our website so we can improve content, navigation, and offerings.
For Marketing (With Consent) — Sending occasional updates about new trips, offers, or travel tips. You can unsubscribe at any time via the link in our emails or by contacting us directly.
To Meet Legal Requirements — Sharing information where required by Nepalese law, permit authorities, or relevant government bodies.
How We Share Your Information
We do not sell your personal information. We may share it only in the following situations:
With Trusted Partners — Local guides, teahouses, transport providers, and permit offices need certain details (like your name and passport number) to arrange your trip. These partners only receive what's necessary to deliver your trip.
With Service Providers — Payment processors and website/analytics tools that help us operate our business, all under confidentiality obligations.
For Legal Reasons — If required by law, government request, or to protect the safety of our clients, staff, or the public.
Business Changes — If Walk Through Nepal is ever involved in a merger or ownership change, client information may transfer as part of that process, we'll notify you if this affects how your data is handled.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute protection of data transmitted over the internet.
Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or outdated details
Ask us to delete your information, where legally possible
Opt out of marketing communications at any time
To exercise any of these rights, contact us at info@walkthroughnepal.com.
Children's Privacy
Our services are not directed at children under 16, and we do not knowingly collect personal information from minors without parental or guardian involvement.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, reach out to us at:
Email: info@walkthroughnepal.com
Phone Number: +977-9866266688
Address: New Rd, Pokhara, Kaski, 33700